You will not be charged sales tax for any of your purchases. With us you are never a number, you are part of the family.

Royal Fire Pits is a family owned and operated business with a passion for fire features and lifestyle. Please visit our Shipping Policyfor more information. The price listed on our product page is your all in price. All purchases are processed within 24 hours to ensure fast delivery. We offer FREE shipping in the United States on every item in our inventory. Custom made items are not eligible for refunds after production has started.Ĭlick here to view our full Shipping PolicyĬlick here to view our full Refund/ Cancellation Policy Reach agents during business hours at 83, the chat in the bottom right, or email time to request a cancellation. If you need to cancel an order, please contact us immediately. An order that has shipped cannot be cancelled and our standard return procedure applies. You, as the customer, are responsible for any shipping costs throughout any returns and exchange processes. If you need to exchange your product, you may do so. If you are replacing the product with something else, we may be able to help you cover some of the costs depending on the product. Please note that the cost of original outbound shipping will be deducted from the refund total as well as the cost of the return shipping. We have a 30-day return policy, which means you have 30 days after receiving your item to request for a full refund. We thank you for your business and appreciate your patience.

While this might be frustrating, we ask you to please be patient and understanding with us in these tough times. Order delays have proven to be unavoidable and outside of Royal Fire Pits control. These times are based upon what our supplier and freight companies tell us, and those estimated shipping times may change or vary without notice (Due to supply chain issues, manufacturers delayed because of the mills, overwhelming demand on shipping, and so on). This is located on the product page right below the 'Add To Cart' button. All orders are shipped within the lead time posted on the product page. We promise to do our best to get your order to you as soon as possible. If your item is on backorder, we will void the pre-authorization and reach out to you via e-mail. As soon as we receive your order, we will process and submit the order with our suppliers for shipment within 24 hours.

This means that we have received your order in our system and pre-authorized your credit card for the purchase. If you have not received tracking info within 3 days after the lead time posted on the product page, please contact us at will my order ship?Īs soon as you place your order, you will receive an order confirmation e-mail. If you have multiple items on your order, you may receive more than one tracking number as the items may ship separately. *** CANCEL ANYTIME BEFORE YOUR ORDER HAS SHIPPED, COMPLETELY FREE OF CHARGEĪn email with tracking information will be sent to the customer within 24 hours of the order being shipped to the e-mail address you provided when checking out. Includes - Mounting bracket hook for hanging your black steel cover to deflect heat from your fire pit.For Use With - Round fire pits smaller than 35-inches in diameter.Heavy-Duty Construction - High-grade steel construction ensures durability and longevity in the elements.The kit includes a mounting bracket hook and a black cone cover to give your firepit a feature that is both functional and decorative. This 35-inch round fire pit cover is suitable for any standard fire pit opening of 35-inches in diameter or smaller. The high-grade steel construction offers superior durability and longevity in the elements while the elegant finish helps give your outdoor space more of a contemporary aesthetic. The Outdoor Plus OPT-RCB35HRF Black Steel Cone Fire Pit Cover with Heat Reflector, 35-Inch provides a premium heat reflector kit for your round fire pit.

Heat reflector for fire pit